Frequently Asked Questions

What can I do with Pill Ontime?

Set medication reminders, record dose status, and manage medicine details and stock in the medicine handbook. You can also scan medicine packaging or leaflets for medicine information and export medication records as a PDF for a selected date range.

How do I set medication reminders?

Create schedules by date, time of day, and before- or after-meal timing, then adjust the reminder time. Notifications can be snoozed for 10, 30, or 60 minutes. Allow notifications in your device settings; system settings and device conditions may affect delivery.

Is medicine recognition always accurate?

The app recognizes text from medicine packaging or leaflets and creates editable medicine details. Results may be incomplete or incorrect. Check the medicine name, dosage, directions, and warnings before saving. Recognition requires an internet connection.

Where are my medicine details and medication records stored?

Medicine details, schedules, and records are primarily stored on your device. The app also provides user-initiated cloud backup and restore. A backup is encrypted with the password you set before it is uploaded. Keep that password safe; you need the same password to restore the backup.

What if I forget my cloud backup password?

The backup is encrypted with that password. If you forget it, you may be unable to restore the backup. Keep the password in a safe place.

Can I export my medication records?

Choose a date range in the app to create a PDF, then use your device’s sharing feature to save or send it. You choose where to share the file.

Does Pill Ontime replace medical advice?

No. Pill Ontime is a medication-management aid and does not provide diagnosis, prescriptions, or treatment advice. Follow your doctor’s or pharmacist’s instructions and ask a healthcare professional if you have questions about your medication.

How can I contact support?

Email support@wading.net.